Christchurch +64 3 375 4490 Queenstown +64 3 441 0055

Returns & Exchanges

Merchandise accompanied by your original sales receipt may be returned for any reason within 5 days of purchase for an exchange or store credit or a full refund in the same form as the original payment for online purchases only. The merchandise must be unworn and in its original condition (with all original tags attached). Worn, damaged (including in transit back to store) or altered merchandise may not be exchanged, returned or refunded. All underwear unless faulty may not be exchanged, returned or refunded. If the merchandise (including underwear) is faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.  We highly recommend you track your order, as we cannot be responsible for items that go missing in transit back to our store.

We do not refund courier or postage costs.

Christchurch store

Christchurch Ph: +64 3 375 4490
1st Floor Merivale Mall
185 Papanui Road
Christchurch 8014

Queenstown store

Queenstown Ph: +64 3 441 0055
10 Athol Street
Queenstown 9300