Christchurch +64 3 375 4490 Queenstown +64 3 441 0055

Formal Hire FAQs

Q: What if my groomsmen live out of town or overseas?

A: If someone in the wedding party is from out of town, we would need their suit size provided to us as soon as possible so we can book out their size. A fitting guide is provided on our website, which can be taken to a menswear store or suit hire that is close to them, it is common that a fitting fee may be charged.

 

Q: Do you hire children’s formal wear?

A: Yes. We stock black suits from a size 3 upwards, with various colour options in waistcoats and ties; we also have white shirts and black shoes too.

 

Q: Do we need to dry-clean our hire before returning?

A: No. This is included in the hire cost.

 

Q: When can we collect our suits?

A: Suits are ready for collection from Thursday on the week of the event, unless prior arrangements have been discussed. If there is more than one suit being hired, we highly recommend booking a final fitting appointment.         

 

Q: When do we have to return our suits?

A: Suits need to be returned on the following Monday before 6pm, unless prior arrangements have been discussed.

 

Q: Do I need I.D to hire?

A: Yes. We require credit card details which are used instead of a bond.

  

Q: What if the measurements/sizes that I provided are not correct?

A: We recommend that anyone hiring a suit have a final fit on collection. If any sizes or measurements have changed or are not correct, we can make minor adjustments while you wait. Please be aware that during our peak hire season, some size availability is limited. If someone does not have a final fit, then we cannot be liable for any measurement/fitting issues.

 

Q: How early should I be booking suits for my wedding?

A: If your wedding date is during our busiest hire period (October-April) we recommend booking 4-6 months in advance.

 

Q: What if I can’t find ties to match the colours of our wedding?

A: Our staff can help with matching tie suggestions. Alternatively, we offer a service of having ties made from our colour swatches or with fabric provided by you.

Christchurch store

Christchurch Ph: +64 3 375 4490
1st Floor Merivale Mall
185 Papanui Road
Christchurch 8014

Queenstown store

Queenstown Ph: +64 3 441 0055
10 Athol Street
Queenstown 9300